47 - Reopening the Shop

Recorded during the first wave of the COVID-19 pandemic, this episode features Cecil talking with shop owners Tatsu Tsuchida and Kim Auernheimer as well as Google Search expert Dan Vance. What kind of 'normal' were shops expecting to open to? How could they prepare to continue serving their customers with new pandemic measures in place? Take a listen and compare to where the industry is at now! 

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