The Institute’s Leading Edge Podcast

25 - Shop Envy

Having a "Grass is Greener" mentality can be more damaging to your business than you think, especially when there might not be any competition at all. We discuss the pressing nature of competition in our industry and why it isn't as threatening as the industry believes it to be. Plus, a little bit of healthy competition can push everyone to be a little better. 
Guest Panelists: Rich DeFransisco - http://europeanautogarage.com/
Guest Panelist: Patrick McHugh - https://www.bimmerrescue.com/
 
For more information about what we do, check out iforabe.com
 
You can find this and other episodes on Spotify and Itunes by searching @theleadingedge

24 - Communication

A team is only as good as its communication. Let's talk about the best ways to improve your communication and get your team working better, together.
Guest Panelist: Kevin Eckler - Foreign Car Specialists - https://foreigncarspecialistsny.com/
 
Find more information about what we do at iforabe.com
 
You can find other episodes here, or on Spotify and Itunes @theleadingedge
 

23 - Delegation not Dominance

Join these shop owners as the discuss the intricacies of delegating without dominating your staff. How do you handle the management of your team without overstepping?
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More more about the work we do visit iforabe.com
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You can find other episodes like this one by searching the Leading Edge on Spotify or itunes. 

Marketing, from the Vision Hi-Tech Expo and Training

Marketing has become increasingly important for your business in this day and age. Join a couple marketing trainers and company reps as they discuss how to effectively get your shop in front of the customers you want to attract. This show was recorded at the Vision Hi-Tech Expo and Training, an event we absolutely love to come to!
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For more information about the Institute visit www.iforabe.com 

22 - The Work Life Balance

Find your way to a balanced and prosperous life, just like these owners did!. It's easy to get lost in your work and to lose sight of the important things. Hope is not lost! Grab your headphones, put your feet up, and enjoy this wonderful discussion about creating a balance in your life.
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You can find more information about the Institute at www.iforabe.com

21 - Training and Education

Join this panel of educators discussing the importance of education and the growing need for training in our industry. There's no lack of good education out there, get aware and get involved in your training opportunities!
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Find more information about what the Institute does at www.iforabe.com
 
 

20 - Social Media

We've got a great marketing topic in this episode. How are you using social media to promote your shop? What makes social media different from other marketing? Why is social media one of the best places to invest your time?We've got Patrick McHugh, Tom Lambert, and Kent Bullard exploring the social media space. 
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Take a look at our panel's shops!
Patrick - https://www.bimmerrescue.com/
Tom - https://www.shadetreeautomotive.net/
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If you want more information about the Institute and what we do check us out at iforabe.com
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Submit any questions you want us to answer during a show at insitute@iforabe.com

19 - Increasing Productivity

What does it take to get 110% Productivity in your business? Find out in this episode of the Leading Edge. Our Panelists have done exactly that. 
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Find out more information about what the Institute does by visiting https://www.iforabe.com/
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We provide training on this exact topic. You can also find other courses provide leading education on any aspect of your business. Visit https://www.iforabe.com/classes to find out more.

18 - Performance Enhancing Incentives

Experienced consultants and shop owners talk about what they've done to improve performance, and how you can go about changing your business culture.
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Make your team drive your shops success.
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You can find more information about the Institute by visiting https://www.iforabe.com
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The Institute trains on implementing incentive enhanced pay plans in place and a lot more, check out the courses we offer: https://www.iforabe.com/classes
 

17 - Waiters, Yes or No?

In this episode we unpack the debate about having customers waiting for their services within your business. Is it a good to have them there and get one-on-one time to build and foster the customer relationship? Or is it a distraction for your Advisors and Technicians who feel under pressure for having to work in front of the customer? You tell us!
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You can find information about the work we do at iforabe.com
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You can also submit topics or questions to institute@iforabe.com
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Thank you for supporting and uplifting the automotive service industry.