The Institute’s Leading Edge Podcast

7 - Service Sales Strategies

Episode 7 rolls in with specific strategies to lead your success at the counter. Join BJ Lee, Patrick Howard, Scott Caster, and Cecil Bullard with advice on closing the sale and taking care of your customers. 
 
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6 - Millennials, Part 2

Back at it again with the millennials discussion. We had a tidal-wave of questions regarding millennials that we just had to answer. This time around we have Ryan Clo, Bill Greeno, Cecil Bullard, BJ Lee and Kent Bullard, putting more emphasis on management styles and challenges when it comes to millennials.
This will probably end up being a "mini-series" after this...
 
For questions, submit at: insitute@iforabe.com 
For more informaiton visit: https://www.iforabe.com

5 - Millennials

Me and my dad struggle with communication just like any other father-son business. Join us, along with Patrick Howard, as we discuss the causes and solutions to generational miscommunication, management, and culture, in this weeks Leading Edge.
 
For questions, submit at: insitute@iforabe.com 
For more informaiton visit: https://www.iforabe.com
 

3 - The Inspection Process, Increasing ARO's

A good inspection process can make the difference. Bj Lee, Cecil Bullard, Scott Caster, And Patrick Howard Discuss the process of inspecting the vehicle properly and how to followup in sales utilizing that inspection. Increase those ARO's in this weeks Leading Edge.

2 - Finding, Hiring, and Training Top Talent

In this episode we discuss the ins-and-outs of finding, hiring, and training top talent for your shop. It's crucial to have the best team possible when building and growing a successful company. Join Cecil Bullard, Patrick Howard, Kent Bullard, and BJ Lee to find out what it takes to get top talent. 

Leading Edge - An Introduction

We are excited to introduce a new service to the automotive aftermarket service industry. This episode is the first of many, where you ask and our experienced consultants answer. In this episode we cover a wide variety to start things off. There's a little of something for everyone!