The Institute’s Leading Edge Podcast
The Leading Edge is a show dedicated to providing Automotive Service and Repair Shop Owners a one-on-one with The Institute’s experienced consultants. Ask us questions regarding any aspect of your business and we’ll answer it during the show!
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Episodes
Wednesday Feb 24, 2021
Wednesday Feb 24, 2021
In episode 66, Kent talks with Jared from Mission Auto Care and Rich from Pop's Truck and RV Center, LLC. They discuss what accountability means to them, the things they do in their shop to create it, and tips for other shops looking to do the same. Tune in if you've ever been curious about being more accountable - both in your business and your personal life.
Check out more content from The Institute at gearforshops.com.
Or head to facebook.com/iforabe to watch the live recordings of each podcast episode.
Wednesday Feb 24, 2021
Wednesday Feb 24, 2021
For episode 65, Kent and Cecil are joined by Ed of Copa Mechanic and Jonathan of Euro Cars Southend. The shop owners discuss what they're planning for the future of auto repair, with a look back at what changes have come from COVID, what changes are staying, and what the rest of this year is going to look like.
Check out more content from The Institute at gearforshops.com.
Or head to facebook.com/iforabe to watch the live recordings of each podcast episode.
Wednesday Jan 27, 2021
Wednesday Jan 27, 2021
For episode 64, Kent and Cecil are joined by Mike Pasman of Alberta Asian Motorworks and Jerry Pasman of Alberta European Asian Motorworks. Their conversation focuses on the challenges and rewards of working with your family, specifically fathers and sons in automotive business. Listen now to learn about their experience and get advice if you're working with a parent or child, or planning to.
Check out more content from The Institute at gearforshops.com.
Or head to facebook.com/iforabe to watch the live recordings of each podcast episode.
Tuesday Jan 19, 2021
Tuesday Jan 19, 2021
A large part of running an automotive shop is sales and focuses on having the right service advisor. Join Cecil as he talks with shop owner BJ Lee and advisor trainer Scott Caster about sales skills, top objections, and how to find the value to share with potential clients.
Check out more content from The Institute at gearforshops.com.
Or head to facebook.com/iforabe to watch the live recordings of each podcast episode.
Tuesday Dec 29, 2020
Tuesday Dec 29, 2020
Cecil and Kent talk through what a year 2020 has been for The Institute and some of the things we have planned for 2021. Don't miss this holiday update and expect to see our podcast back on January 13th!
Check out more content from The Institute at gearforshops.com.
Or head to facebook.com/iforabe to watch the live recordings of each podcast episode.
Tuesday Dec 29, 2020
Tuesday Dec 29, 2020
Employee appreciation shouldn't just happen one month or week out of the year. So how do shop owners across the country show their employees that they're thankful for them? Join Cecil as he talks with shop owners Jim Paiva, Tatsu Tsuchida, and Rich DeFrancisco about how they manage their team, show their appreciation, and lead their shops to meet their goals.
Check out more content from The Institute at gearforshops.com.
Or head to facebook.com/iforabe to watch the live recordings of each podcast episode.
Tuesday Dec 29, 2020
Tuesday Dec 29, 2020
In episode 60, Cecil brings on two of the top alumni from the Advisor Mastery service advisor training program, Ben Shelton and John Sardianos. Join the three of them as they discuss writing service, selling techniques, and more.
Check out more content from The Institute at gearforshops.com.
Or head to facebook.com/iforabe to watch the live recordings of each podcast episode.
Tuesday Dec 29, 2020
Tuesday Dec 29, 2020
Planning for the new year is essential to any business' success. Which is why Cecil is joined by Seth Thorson and Jeremy Winters to talk about what their shops do when they plan for 2021. What processes they use, the goals they focus on, and how they handle succeeding or failing those goals. If you're trying to plan our the new year, this episode is for you!
Check out more content from The Institute at gearforshops.com.
Or head to facebook.com/iforabe to watch the live recordings of each podcast episode.
Monday Dec 28, 2020
Monday Dec 28, 2020
You've likely heard it before, but it's true: communication is the key to a successful shop. In episode 57, Kent is joined by shop owner Bill Greeno as he discusses ways to improve communication for the entire team. It's a great episode and learning check for any shop owner or manager!
Check out more content from The Institute at gearforshops.com.
Or head to facebook.com/iforabe to watch the live recordings of each podcast episode.
Monday Dec 28, 2020
Monday Dec 28, 2020
Owning a business is stressful and shop owners don't always know how to handle that stress. Join Cecil as he talks with shop owners Rhocky Karmenian, Patrick McHugh, and BJ Lee. You'll find out what stresses them out, how they handle that stress, and even what they've put in place to avoid it.
Check out more content from The Institute at gearforshops.com.
Or head to facebook.com/iforabe to watch the live recordings of each podcast episode.